Support and Forms
At Cast & Crew, we're committed to providing world-class support for every client, from independent productions to major studio networks. Our support team is ready to assist you with everything from payroll questions to software navigation. Below, you’ll find essential forms and contact options to keep your production running smoothly.
Client Support Services
Our experienced support specialists are available to guide you through:
- Digital onboarding issues
- Payroll processing and timesheet errors
- Union and compliance questions
- Tax documentation support
- Technical support for Cast & Crew software
Ways to Reach Us
Have a question? Need help fast? Choose any of the following methods to get in touch:
- Email:
- Phone: (818) 777-1230 (Mon–Fri, 9am–6pm PST)
- Live Chat: Available through our client dashboard
- Support Center: – browse FAQs, tutorials, and submit tickets
Frequently Used Forms
Download the latest forms required for onboarding, payment processing, and compliance.
- W-4 Federal Tax Form
- I-9 Employment Eligibility Verification
- Production Timecard
- Non-Disclosure Agreement (NDA)
- Direct Deposit Authorization Form
- Talent Release Form
Document Submission
You may submit your completed forms via the following methods:
- Secure Upload: Upload through the client dashboard
- Email: [email protected]
[email protected] - Mail: 100 Universal City Plaza, Universal City, CA 91608
Need Personalized Help?
Our consulting team is available for custom onboarding sessions, workflow design, and compliance training. Reach out to schedule a call with one of our advisors.
We're here to support your success — every scene, every project, every step of the way.